Contact Ultineo

These answers present the two ways to write to Ultineo: the contact form of the website, which needs no account, and Send feedback, from your workspace. Use the contact form when you expect an answer.

How do I write to Ultineo without an account?

Use the contact form of the Ultineo website. You do not need to sign in.

1. Open the Contact page of the Ultineo website.
2. Under Your request is about, choose SaaS.
3. Enter Your name, your Email address and your Message. Phone number and Subject are optional.
4. Click Send message.

Our team reads the messages sent through this form and replies by email.

How do I send feedback from my workspace?

Send feedback tells the team behind the service what you think, or reports a problem. You need to be signed in.

1. In the left navigation, scroll to the bottom and click Send feedback.
2. On Send Comments, check the project shown under Project — the message is filed against it.
3. Type a short Subject, then write your message in Your comment. Both fields are required.
4. Click Send.

The message The comment is sent. appears in green above a recap of what you sent.

Important — This form is not a support request. Use it to report a bug, an improvement or a remark: no reply will be given to a message sent through it. Do not include passwords, personal documents or sensitive identifiers.

The Profile & security article of this help center describes this form in full.

Which one should I use?

Use the contact form of the website when you have a question and expect an answer, or when you cannot sign in. Use Send feedback to report a bug, an improvement or a remark from your workspace, knowing that it receives no reply.