Trung tâm trợ giúp

See who this help center is for, what each section answers, where the other Ultineo help centers are and how to write to us without an account.

Follow the first project steps, then find the guide for your next action.

Select the correct project and distinguish personal, project and environment settings.

Write your brief, confirm scope and hosting, choose locations and complete the domain and confirmation steps.

Create and follow the business areas that organize your functions and pages.

Review planned behavior and request a precise change to a function or page.

Review the selected offer, included business areas, extensions and confirmation amounts.

Launch ready business-area work and follow its construction phases.

Inspect functions, find their pages and review page information, routes and metadata.

Target a page by URL or name, prepare requests, submit a batch and follow the result.

Answer the questions attached to a requirement or AI request with examples and references.

Find required actions, follow work in progress and consult the task history.

Prepare website pages, answer content questions and follow the public site construction.

Maintain the header and footer links and check their applied result.

Upload and assign a supported image to its website placement, then review the result.

Prepare user-guide sections, answer questions, launch writing and verify the published guides.

Declare an external service, supply its documentation and connect it to the relevant business areas.

Review API availability, follow its preparation and distinguish planned and live routes.

Upload reference files and inspect the media service for the selected environment.

Inspect services, server resources and network plans for the selected environment.

Verify domain ownership, attach a service address and check its DNS connection.

Read AI token directions and understand recorded hosting periods and amounts.

Choose the right installation, pause or resume a test environment and verify its availability.

Create a version, verify staging and publish the tested project version to production.

Edit the company and address and choose whether customers can register publicly.

Create an administration account, reset its password or remove access in the correct environment.

Read invoice amounts and statuses and compare them with the offer and hosting usage.

Submit a useful report, follow its state and continue the attached conversation.

Understand project context, per-environment administration access and public registration.

Resolve common AI request, clarification, version and domain prerequisites.

Distinguish offer allowances, hosting duration, tokens and recorded invoices.

Write to Ultineo through the website contact form, without an account, or send feedback from your workspace, which receives no reply.